Just a few months ago, I called the same credit card company and asked for a lower, more reasonable interest rate. The answer? No. I even asked to speak with a supervisor and was given the same response. They said there was no better interest rate available. Ha! That's some BULL!
Fast forward a few months to tonight when I called. After explaining to the customer service rep that I wanted to close my card, I was immediately transferred to their version of the customer retention department. The supervisor immediately offered me a 8% interest rate AND 2% cash back on all purchases. It was too little, too late. I'd already paid off the card AND I have a card with a much larger credit limit and a lower rate. He tried to persuade me to keep the card because its been open since 2005. But I have at least two other cards that have been open for longer and frankly, I don't need a card with such limited resources. Besides, if he offered me those benefits on a card with a small credit limit, I can only hope some other credit card companies will offer something even better. Needless to say, I closed the account.
I'm just glad to have those people out of my hair! BTW, I made sure to ask that a note be included on my credit report stating that the account was closed per my request.
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